Commencement of Customer Enumeration Project
20 November 2017
YEDC commenced its customer enumeration project August 2017 with a pilot program in the Jimeta area of its franchise. The exercise is aimed at ensuring that all consumers and customers (existing and potential) are captured into a database.
Customer enumeration is a regulatory requirement from the Nigerian Electricity Regulatory Commission(NERC) and is aimed at ensuring effective and efficient planning and service delivery from the electricity distribution companies (DisCos) as well as help the regulatory commission discharge its regulatory functions. The exercise is thus a win-win situation for both the Operators (who will ultimately achieve loss reduction through it) and the Customers who will receive improved service from the DisCo.
In the light of the above, we urge the public to cooperate with the enumeration team when they visit their residences and/or business premises during the exercise.